General information
We collect, process and store data in accordance with the EU General Data Protection Regulation (GDPR).
The information stored will not be sold or used for any other purposes than ensuring the best service possible.
PRIVACY POLICY
Sensitive information will never be disclosed to third parties unless you expressly give your consent. We never gather personal information unless it is provided by you, either by signing up for our newsletter or by creating an account. In these cases, we collect information such as your name, address, postal code, and email.
Personal data is used to implement the service for which it was collected. Additionally, this information is used to better understand you and other users of our website. This usage may include studies and analyses aimed at improving our marketing strategies, products, services, and technologies. We may disclose your personal information to partners such as our order system, the MailChimp newsletter system, and Google Analytics.
PROTECTION OF PERSONAL DATA
Legislation requires that your personal information be kept secure and confidential. We store your personal information on highly secure servers located in controlled facilities. Our security is regularly checked to ensure that user information is handled securely, always taking your rights as a user into account. However, we cannot guarantee 100% security for data transmissions over the internet. This means there is a risk that unauthorized parties may gain access to information during electronic transmission and storage. Therefore, your personal information is submitted at your own risk. In the event of a security breach posing a high risk to you, such as discrimination, ID theft, financial loss, loss of reputation, or other significant inconveniences, we will notify you of the breach as soon as possible.
We have adopted internal information security guidelines to protect your personal information. These guidelines include measures that prevent unauthorized disclosure and access to your information. Regular backups are performed to avoid data loss, and we use encryption to protect the confidentiality and authenticity of your data during transmission.
Personal data is continuously deleted or anonymized when the purpose for which it was collected has been fulfilled.
Due to the rapid development of the internet, changes in our processing of personal data may be necessary. Therefore, we reserve the right to update and amend these personal data processing guidelines. If changes are made, the “last updated” date at the bottom of the page will be revised. In the case of substantial changes, we will notify you with a visible notice on our website.
YOUR RIGHTS
As an individual, you have the right to be forgotten according to the GDPR. This means you have the right to have your data deleted 'without undue delay'. If you wish to delete your personal information, we will remove all information that we are not legally required to retain.
If the processing of your personal data is based on your consent as an existing customer, you may withdraw this consent at any time, either in whole or in part. Personal data pertaining to potential new customers is collected only after obtaining consent and is deleted upon withdrawal of that consent.
Data pertaining to former customers is deleted 5 years after the end of the customer relationship, but not before the resolution of any pending cases or fulfillment of any outstanding obligations (e.g., warranty claims).
You also have the right to access the data that Profarma Direct has collected about you. If you wish to delete your data, please contact us at the following email: info@profarma-direct.com
STORAGE OF PERSONAL DATA
We store relevant personal information for 5 years plus the current year, in accordance with the 'Accounting Act'. All other personal data will be deleted or anonymized when it is no longer relevant for the purpose for which it was collected.
COOKIES
Here, you can learn about the information we collect, how we handle it, its uses, who has access to it, and how to contact us regarding our cookies and privacy policy.
By using profarma-direct.com, you consent to us processing your personal information in accordance with the cookie policy outlined below.
Cookies are anonymous and contain no personal information. Therefore, they cannot identify you personally, your computer, or whether the computer is used by one or more individuals. They also cannot spread computer viruses or harmful programs.
WHAT IS A COOKIE?
When you visit profarma-direct.com, cookies are stored on your computer. A cookie is a small text file placed in your browser to recognize your computer on subsequent visits. Our cookies do not store personal information.
Almost all websites use cookies. They are used to help analyze how the website is used, aiming to improve the user experience. In many cases, cookies are necessary to provide certain services on the website.
The information in your cookies is transmitted between your browser and a web server, containing details about user settings, login, and website usage.
Some cookies are temporary and expire at the end of the user session when the browser is closed (session cookies). Others are stored on your device for a longer period (persistent cookies). When you revisit a website, new session cookies are placed in temporary memory, while persistent cookies are updated.
HOW DO I AVOID COOKIES?
If you prefer not to receive cookies, you can block all cookies, delete existing cookies from your computer, or set your browser to warn you before storing cookies.
We recommend that you read our cookie policy thoroughly before changing your cookie settings and learn more about cookies on other websites.
Altering cookie settings may degrade your experience on our and other websites. Please note that if you choose not to accept cookies, certain functions on profarma-direct.com may not work properly.
WHAT ARE COOKIES USED FOR AT profarma-direct.com?
We use cookies to gather demographic and user-related statistics to determine who visits our website. This enables us to tailor content and services to match your interests and those of other users.
At profarma-direct.com, we track data regarding your movements between different pages and services on the website. If you log in or sign up for our newsletter, this activity is also recorded to facilitate a smoother experience for you on future visits.
Our primary use of cookies is to analyze the user experience on our website and to support our marketing efforts.
In this context, we employ various analysis tools, such as Google Analytics, to help us collect statistical information about the usage of profarma-direct.com, thereby enhancing your user experience.
THIRD-PARTY COOKIES
profarma-direct.com utilizes a variety of third-party services on our pages, which sometimes use cookies. You can opt to reject third-party cookies in your browser by following this link: http://www.youronlinechoices.com/uk/your-ad-choices
Among other purposes, third-party cookies are used to collect statistics on your visits to profarma-direct.com. For instance, we use cookies to track which pages you visit and how long you spend on them, employing the Google Analytics system provided by Google.
profarma-direct.com includes third-party components like 'Facebook Like' or 'Instagram'. These components result in the owners of these third-party components, such as Facebook or Instagram, receiving technical data about your browser, IP address, and the pages you visit on profarma-direct.com, and others. The processing of this data by the third-party component owner is beyond our control and is a matter between you and the owner of the third-party component.
We use these components to directly link to our social media pages, ensuring easy navigation for you as a customer.
FUNCTIONALITY
On profarma-direct.com, several essential technical cookies are utilized to manage functionality across various sections of the website. These cookies are activated upon logging into profarma-direct.com.